Hobby Lobby Support Ticket - Council Bluffs, Iowa

Terrible experience Harassment

Created By: lwitt's Picture lwitt Last Reply: lwitt's Picture lwitt
Priority Level: [High] Status: [Open]
Created: 2 months ago Last Updated: 2 months ago
Department: N/A Replies: 0

I went to hobby lobby shopping on Saturday April 22, 2017 at approximately 3p.m. i was looking to buy colored pencils. after about 5 minutes a woman asked me if i needed help and i replied no. The woman continued to follow me around the store going down every aisle i did at least 4 to 5 times. She kept walking by me or past me she made some comment about seeing things out of the corner of her eye, i picked out 3 items for purchase i went to checkout and i asked the girl if i needed the online coupon number for the 40% off coupon. She stated yes so i went to my car to retrieve my cell phone which was charging in my car. The same woman came out and said the girl told her why i went to my car and then stated i didn't need the coupon code, she can get it for me. I followed her back into the store and proceeded to pay for my items. Then, as i was leaving the same woman came up and told me that an employee had told her there were things in my purse i didn't pay for. She accused me in front of at least 4 other customers and 4 other employees. I offered to show her my purse i opened it wide and she said no she didn't need to look anymore and she would scold the employee. I have never been so embarrassed and humiliated in my life. I didn't steal anything i spent close to $30.00 I was going to turn around and return my merchandise but i was so embarrassed I didn't want to go back in to the store.


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